General FAQs

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  • What are requirements/documents for To whom it may concern?

    For ID correction, you may present documents that were used during the correction.

  • What to do when you need a document testifying that your re-issuance is from NIDA?ID is To whom indangamuntu?

    Anyone needs To whom it may concern goes to NIDA secretariat and apply for it.

  • Q: I got my national Id, but my written identity is false. How to make correct it?

    A: You shall go to Residence Sector Officer with supporting documents and request for help.

  • Q: I applied for a national Id, but I did not get it. What to do?

    A: You shall go to Residence Sector Officer, and request for help if you live in Rwanda; or to NIDA if you live outside Rwanda.

  • Q: My national ID is lost or stolen, what to process to get another?

    A: You shall first declare your loss to RIB station near you through Irembo, then you get an appointment to meet RIB. After meeting, You will be allowed to pay for ID replacement; and wait a text message or email informing you where to pick your ID;

    if you live outside Rwanda present your loss certificate to embassy/ consulate near you, whenever approved you will pay through Irembo and get a familiar to pick your ID from NIDA office.

  • Q:I am Rwandan, aged 16, I live outside Rwanda. How to get the National Id?

    A: You shall go to Rwanda National Identification Agency “NIDA”, the staff takes your identification  and biometric data, and then you will be issued the ID.

  • Q: I am Rwandan, aged 16, I live in Rwanda. How to get the National Id?

    A: You shall go to the Residence Sector; the civil status Officer gives to you an appointment to be taken the biometric data, and then you will be captured and be issued the ID.

Lost ID FAQs

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  • 2. Ni gute bamenyekanisha k`urubuga “Irembo”?

    Ushobora kujya ahantu hose hakorera umukozi w`Irembo, akagufasha cyangwa ugafungura konti yawe y`Irembo, ukabyikorera, ukurikije amabwiriza atangwa.

  • 3. Ntamenya nte station ya RIB namenyekanishaho?

    Iyo urimo kohereze ubusabe ku Irembo, baguhitishamo station za RIB ziteguye kugufasha, ugahitamo ukurikije ikuri hafi.

  • 4. Ni gute namenya ko ubusabe bwanjye bwakiriwe na RIB?

    Nyuma yo kohereza ubusabe bwawe, utegereza igisubizo kivuye kuri RIB muri message cyangwa email, kiguha gahunda yo kwitaba RIB. Iyo udafite telephone wifashisha iy`umwe mu bantu bashobora kukugezaho ubutumwa bwoherejwe.

  • 5. Bifata igihe kingana iki kugira ngo ubone igisubizo?

    Bikorwa mu gihe kitarenze iminsi 5.

  • 6. N`ikihe cyangombwa gisabwa mu gihe ngiye kwitaba RIB?

    Icyangombwa ufite usanzwe ukoresha kiriho ifoto yawe.

  • 7. Niki gikurikira nyuma yo kuva kwitaba RIB?

    Uhabwa nimero yo kwishyuriraho indangamuntu isimbura iyatakaye cyangwa yibwe na nimero yo kwishyuriraho icyangombwa gisimbura indangamuntu mu gihe wagisabye.

  • 8. Ni gute ubona iyo nimero yo kwishyuriraho?

    Uhabwa ubutumwa kuri telephone cyangwa email buturutse ku Irembo.

     

  • 9. Indangamuntu isimbura iyatakaye yishyurwa amafaranga angahe?

    1500Frw ukayishyurira ku rubuga ‘Irembo”.

  • 10. Ni gute umenya ko indangamuntu yawe yabonetse?

    Uhabwa ubutumwa bugufi kuri telephone cyangwa email bubikumenyesha aho indangamuntu yawe yoherejwe ukajya kuyifata.

     

  • 11. Umunyarwanda utuye mu mahanga asaba indangamuntu isimbura iyatakaye ate?

    Umunyarwanda utuye mu mahanga asaba icyangombwa cy`uko yataye indangamuntu ku rwego rubishinzwe rwaho atuye, akabishyikiriza consulat cyangwa ambassade y`igihugu atuyemo ikamutereraho cachet,  akohereza kuri email diasporaservices@nida.gov.rw, hamwe na procuration na contact z`umuntu uzamufatira indangamuntu.

     

     

  • 12. Ko station za RIB zigaragara ku rutonde ziherereye kure y’aho ntuye, ntahandi najya ku declara?

    Imenyekanisha ry’uwataye cyangwa wibwe Indangamuntu rikorerwa kuri station za RIB aho ziherereye mu Gihugu. Urutonde rwa Stations zirimo ,kwakira abaturage, urazisanga k`urubuga “Irembo”.